This journal really takes too long to edit and process. The first round of review has been three months without any progress.

(0) 讚！ | 希望~

Sent a reminder email on 04.21 and received a reply: The manuscript is in the normal processing flow.

(0) 讚！ | 我要中一区top

2025.03.21 Submitted to Journal
2025.03.25 With Editor
As of 04.29 it is still With Editor and the date has not changed. It's too slow.

(0) 讚！ | 我要中一区top

On April 6th, we sent it, reminded once on the 21st, but it's still we up to now.

(0) 讚！ | kr001

Yes, send an email directly.

(0) 讚！ | Nirvana66

Do I send the email directly by clicking "send email" on the platform, or do I write it outside and send it to a specific email address?

(0) 讚！ | yangaaaaa

This journal is indeed quite slow in processing, I wonder if it's because of the large number of submissions. It's been a month since you submitted, you can try to follow up and urge them.

(0) 讚！ | aizelas

On March 19th, we, the situation has not changed.

(0) 讚！ | organism

Recently, the efficiency is so slow. I reminded them once when it was 3.14, and they are still working on it.

(0) 讚！ | Nirvana66

2025.04.23 dipped... It has been stuck for a month from rrc to dip. Sigh, I hope it will be faster.

(0) 讚！ | aizelas

In the ESI support center

(0) 讚！ | aizelas

Where can I ask customer service?

(0) 讚！ | yangaaaaa

Submitted to journal on Feb 28, 2025, for the special issue. Its status is 'with editor' since March 1.

(0) 讚！ | osivaz61

Hey, have you submitted yours for review? It feels like the efficiency is really slow.

(0) 讚！ | Shome

4.16 has been submitted but the results are unknown.

(0) 讚！ | Shome

Which editor are you, and is it the same editor after resubmission?

(0) 讚！ | okcc

Customer service is in the Elsevier support center. And what I submitted was not a special issue.

(0) 讚！ | aizelas

May I ask which special issue of his you submitted to?

(0) 讚！ | yayayyaya

Excuse me, how can I find customer service? Can you help me?

(0) 讚！ | yayayyaya

Still RRC, anxious now.

(0) 讚！ | aizelas

What is the status of the paper as of today? Any results? Why can it still be RRC without updating the status? It's really eye-opening.

(0) 讚！ | 我要中一区top

I asked customer service at the time, and they said one review had been completed. Another one was still under review, but I didn't see the UR status. Then on March 24th, the RRC date was updated again, and customer service said the other reviewer had finished reviewing.

(0) 讚！ | aizelas

What's up, buddy?

(0) 讚！ | 我要中一区top

I have been waiting for more than 20 days, mainly because I have not seen you, so I directly contacted customer service. Besides, I cannot check the status of the review on the iThenticate public account, so I have to inquire customer service every time.

(0) 讚！ | aizelas

Why did you finish reviewing the manuscript so quickly, in just one month, while I have been still working on it for 20 days?

(0) 讚！ | yangaaaaa